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Tag: customer satisfaction

Instant Response

Instant Response

With the fast pace society, many people want fast result. With a few mouse button clicks, expected answers to be replied. Nowadays, people are impatient. They cannot tolerate any delays. As if their time is precious. Many organizations that I know, their systems are still not automated, no matter how much customer service you expect from them, they just cannot provide any acceptable response. Many people, especially in those 1st world countries, would like to have instant result. Questions raised,…

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