Is Project Communication Important


Inter department is not communicating to one another.

Each individual department creates their own silo database system.
In fact, such system information is useful to other department but was not shared across.

Analyst department creates a system to record the various component of an equipment.
Supply Chain creates a similar system to monitor the stocks level for individual equipment.
The project management team will use these good data to schedule the deployment strategy.
For project planning, the team can start deploying sites that has the full equipment on hand.

The project team is able to inform the client what are the possible stock level available and
how much to deploy to the client. How much time is needed to wait for the accessories to be delivered.

Unfortunately, there is an internal communication not being carried out thus every department will creates their own system. Thus the project management team will have to visit 2 different department for similar queries.
This causes much time been wasted and not able to utilize the time for other project activities.

Thus the company do not have a consistent information and not able to support the external clients instantly.

Have you come across such a scenarios previously?

How do you resolve?
What is your suggestion?

Please a comment if you have such encounter.

 

Project Manager Communication Patterns


Many project managers that I know are having some similar symptoms. They will give you the end solutions or results to the project team. They will expect the project team member to derive their own strategies, steps to come out the solution.

In my opinion, this will only be alright if the team member is proficient enough to derive their own logical result. Some team member is well-versed in their doings and knows exactly what is required. This kind of team member normally is the self-motivated type.

On the other hand, not many team members know what is really required. Although they know the end result, they would also want to learn and know what would be the ideal way to achieve/ meet the project manager’s requirement. They would prefer to be fed with more than sufficient information.

Lesson Learned: Come out a checklist sheet, list down all the necessary activities that needs to be done for the task. Even any new team member who takes over will quickly understand how to precede with the project activities. Some project manager will think that this is too cumbersome. Might as well, the project manager do themselves. However, if you want absolute result from the team member, a strong documentation is required or else communication is a big issue. Assuming passing a technical message between 2 different nationalities of team member will cause some language barrier.

Imagine you are in an organization that has high and frequent turnover rate. What will be your project management style be? Many project managers come from various backgrounds. There were some Project Managers that worked in the same organization for 10 years. There are some Project Managers who have been around in many organizations and see different management style. There is no right and wrong style of managing a project. However, it’s the experience and exposure of a person that cultivates his unique project management style.

Listening Is A Vital Management Skill – Are you listening?


It is important to be able to communicate clearly, to be able to convey information to others. As managers or leaders, we have to do this throughout the day. However, it is equally important to be able to receive information – from your team as well as your stakeholders. Most of us have learned that we can’t hear if we are talking, so we let others talk and we listen to what they say.

Yet what your team do not say is just as important as what they do say. Managers have to develop the ability to listen to what the team is not saying and dig through that to get to the truth. Otherwise manager will have the false perception that the team is doing fine – right up to the minute we are fired and replaced by someone who can be effective. So Listen To What They Are Not Saying and be a better manager.

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